Use of this website
You agree not to misuse the site, attempt unauthorized access, or interfere with its operation. Content is provided for general information and may change without notice. The site is provided "as is" without warranties of any kind, and to the extent permitted by law WunderTEK is not liable for indirect or consequential damages arising from its use.
Terms for package subscribers
These terms apply to our Silver, Gold and Platinum packages, together with the package details agreed with you.
- During your first month with us, edits to the website are unlimited. After that month, each hour of edits beyond your package's monthly allowance is charged at the rate below. Unused hours do not carry over to the next month.
- We can purchase and manage your domain for you. If you withdraw from our service, yearly domain renewal charges should be expected.
- Fees are due by the agreed deadline and no later than one month after it. Late payment may result in a temporary suspension of services.
- We take no responsibility for irreversible actions taken by the client, such as installing a faulty plugin. Where a backup exists, the most we can do is roll back to that backup.
- Requests outside the scope of the subscribed package incur additional charges.
- You may stop using our services at any time.
- If you leave, we will hand over the data you originally provided to us.
- Paid third-party features and premium plugins are the client's responsibility to purchase. Beyond standard plugins, we do not support third-party paid premium plugins.
- All packages include a 99% uptime guarantee.
Extra edit hours are charged at 21,500 MMK per hour in Myanmar (1 USD = 4,300 MMK), S$15 in Singapore and $25 in the United States.
Our limitations
- We are not responsible for the content displayed on a client's website.
- If we receive a report about information displayed on a website, we may suspend the service for the time being.
- Migrating away from our service falls outside our scope, and we do not bear responsibility for issues you encounter while doing so.
- Middle-management or reselling of our services is not permitted.
- Every support ticket is resolved within one business day.
- Clients are responsible for their own accounts, including securing and remembering passwords. We cannot recover from credential mismanagement.
- When your needs go beyond the scope of your chosen package, we will consult with you on next steps.
- We are not responsible for poor performance caused by the user's device or a slow internet connection.
Refund policy
- If you withdraw from a service within the agreed period, no refund is provided.
- If we cease operations for unforeseen reasons, you will receive a full refund.
- Fees for third-party premium features are outside our responsibility and are not refundable by us.
Third-party services
We are not responsible for problems that arise from third-party service providers, but we recognise the urgency of resolving them and will work with either party to do so. Because we rely on the services below, their terms also apply.
Third-party websites linked from this site are not controlled by us; their terms and privacy practices apply separately.
Contact
Reach us via the contact section on the home page or email info@wundertek.tech.
This text is general-purpose and is not legal advice. Have counsel review it before relying on it for compliance.